The Personal Data Protection Act 2010 ("the Act") was introduced by the Government of Malaysia to regulate the processing of personal data in respect of commercial transactions.
CHEVIN SDN BHD is committed to protecting the privacy of information and data that may be used to identify you (your "personal information"). The intention of this Privacy Notice is to disclose our information-gathering practices and describe how we use your personal information.
We collect personal information from you if you use our website, fill out forms on our website, or use any of our web-based products or services. We may collect the following categories of personal information:
name, identification supporting documents (including NRIC or passport number), date of birth, age, gender, nationality, race, preferred language, ethnic origin, education or other related qualifications, achievements, occupation, employer, former employer(s), photographs or other images, security recordings, voice recordings, cookies, temperature and location tracking/GPS information;
name of company, company registration number, address, contact number, email address, details of the person in-charge, shareholders and/or directors, and travel document information;
current correspondence and/or business address, telephone and/or mobile phone number(s), fax number and email address (es), and any other form of contact information that can allow us to reach you for communication purposes; and
Compensation and/or financial information
income range, bank account details, transaction currency type, income tax file number, income tax EA Form, Employees Provident Fund (KWSP) yearly and/or current dated member's statement, bank facilities offer letter(s), bank guarantee(s) details, letter or credit(s) information other relevant information in relation to your financial credit reporting standing check for credit assessment purposes.
The personal information that we collect is used to perform our contractual obligations and for our other legitimate interests. In some cases, we may ask you for your consent to use your personal information. Specifically, we use your personal information for the following purposes:
To deliver services, products, transactions or notices that you have requested
To perform under our contracts with our business partners, such as providing training to the employees of our corporate customers, and otherwise facilitating our business arrangements
To improve our website, including upgrading security measures
To conduct credit assessments and other background checks of users as we may determine to be necessary or appropriate
To send you promotional materials or communications regarding our content and services, or information from Chevin Dealers, that we feel may be of interest to you
To administer any rewards, offers, competitions, and promotions
To evaluate the products and services that we offer and develop new or improved products or services and to better understanding Chevin's business environment
To conduct general research on topics of interests to Chevin and its customers
For educational purposes, such as polls conducted in webinars
to transfer or assign our rights, interests and obligations under any of your agreements with us (expressly or impliedly)
to enforce and/or defend any of our rights
to record, maintain, keep and update details of all the customers
to enforce our Terms and Conditions when you make a booking with us
To collect your debit card and/or credit card and such other payment information for the purpose of purchasing products
We may share your information for any of these purposes with the following individuals and entities:
Chevin business partners who sell or deliver our products and services, such as Chevin's licensees
Vendors engaged by Chevin to provide certain services on behalf of Chevin, such as marketing services, content management/data storage, payment processing, and conducting surveys.
Chevin will never sell, rent, or disclose your personal information to third-party entities except as described in this Privacy Notice. We will only disclose your Personal Information with your consent, and will take reasonable steps to ensure that the third parties to whom we have disclosed your Personal Information are also legally bound to protect the privacy of your Personal Information. We rely on our legitimate business interest to prevent fraud and to protect our rights.
We may also disclose your Personal Information:
Where disclosure is necessary to comply with applicable laws, governmental or other regulation or the requirements, orders, directions, instructions or notices of any regulatory authority or legal processes.
When we believe it is appropriate to investigate, prevent or take action regarding illegal or suspected illegal activities; to protect and defend the rights and properties of the Companies
Chevin retains personal information for as long as we have a legitimate business relationship with you or with an organization with which you are affiliated. We may also retain personal information about prospective customers until we determine that it is unlikely that we will provide you with services. We also may retain your personal information for as long as necessary to comply with our legal or contractual obligations.
If you do not want to receive promotional or marketing communications from Chevin, you may opt-out at any time by clicking the "unsubscribe" link at the end of our emails. If you choose to unsubscribe, we will retain your contact information to ensure that we do not contact you again.
Chevin uses a number of security technologies and procedures to ensure your personal information is protected from unauthorized access, use, or disclosure. However, we cannot guarantee that third parties will not overcome these measures and gain access to your information. To the fullest extent permitted by law, Chevin disclaims any warranty or guarantee that your information will be protected from misuse, appropriation, alteration, or loss.
We automatically collect some information about you and your computer when you visit our website, such as your IP address, web browser software (such as Firefox, Internet Explorer or Safari), referring websites, and information about your online activities on our website, such as information viewed and purchases made. One of our goals in collecting this automatic information is to help customise your user experience.
Collecting information: This means we can learn more about how you use our website so we can improve our services and online experience.
Tailoring your experience: Cookies allow us to provide you with information, products, and services we think you'll find interesting.
Making our marketing relevant: We can show you relevant offers and promotions on our website and through our advertising networks.
Email: If you receive our email updates, we tailor the information we send you based on the data our cookies have collected from your recent visits to our website. You can opt-out of this in any email we send.
If you have any questions on the refund policy, please contact our Customer Service at 016-2107721 or firstname.lastname@example.org (Monday to Friday 10.00am - 6pm, excluding Public Holidays).